Store Manager

Job Details

Description

$90000 - $110000 / year

Compensation & Benefits:

• 32% bonus potential
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

This individual will partner with their General Manager to provide leadership in all aspects of the store, including physical, financial, and people resources in the deployment of the business plan. They will provide a work environment that will optimize the profitability of the business, the personal growth of employees and the satisfaction of customers.

Specific Duties Include:
\u2022 Lead the process of defining and communicating the company’s core values, vision and mission.
\u2022 Demonstrate leadership in all aspects of the store.
\u2022 Lead the development and deployment of a comprehensive strategic business plan in alignment with the organization’s financial and operational objectives; including but not limited to annual store benchmarks and budget.
\u2022 Direct and motivate a professional sales team to accomplish the company’s objectives.
\u2022 Manage the activity in S2, expense reporting, and cross-functional reporting (i.e. service, parts, etc.).
\u2022 Advise sales team throughout the sales process, including but not limited to prospecting and closing; performing research and acquiring information on target customers; developing goals, quotas, forecasts; analyzing sales statistics, and developing sales campaigns.
\u2022 Coach and mentor sales team on topics including, but not limited to, needs/features/benefits, closing, time and territory management, negotiating, product knowledge, productivity, and gross margin.
\u2022 Create and monitor annual sales department benchmarks and budget, in alignment with the organization’s financial and operational objectives.
\u2022 Ensure customer satisfaction. Work with the sales team to know the customer’s current and future expectations and work with all store departments to resolve customer concerns.
\u2022 Lead the sales team to effectively understand and use manufacturers’ products and programs to attain acceptable market share levels.
\u2022 Manage inventory and assets.
\u2022 Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.
\u2022 Coordinate and delegate activities through the store management team.
\u2022 Coach and mentor store employees on a regular basis.
\u2022 Ensure customer satisfaction. Work with all departments to know the customer’s current and future expectations and work to resolve customer concerns.
\u2022 Review monthly receivables with department managers. Establish collection plans and monitor aggressively.
\u2022 Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
\u2022 Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
\u2022 Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
\u2022 Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
\u2022 Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
\u2022 Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
\u2022 Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
\u2022 Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
\u2022 Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
\u2022 Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
\u2022 Proven business and people management experience
\u2022 Operational expertise in sales, parts, and service
\u2022 Excellent analytical and problem solving skills
\u2022 Excellent customer service skills
\u2022 Excellent oral and written communication skills
\u2022 Excellent computer skills
\u2022 Knowledge of agricultural, construction, or Vermeer dealership business operations
\u2022 College degree preferred
\u2022 Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship